This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with HighlandTech’s website and any of our products, including METASOC, a metaverse application. By accessing this website and our applications, you consent to the data practices described in this policy.
Personal Information: We collect personal information you provide to us when registering for an account, such as your company name, email address, company logo URL, and company affiliation. This information is used to create your account, provide application functionality, and customize your experience.
Usage Data: We collect information on how our applications, including METASOC, are accessed and used. This includes information such as your computer’s Internet Protocol address (e.g., IP address), browser type, browser version, pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Interactive Features: When you use interactive features such as dedicated workstations, interactive whiteboards, and the War Room for critical discussions, we may collect information about your participation and interactions within the application.
AI Assistance: When interacting with “Hana,” our GenAI Assistant, we collect the queries you pose to improve the service and provide personalized assistance.
The information we collect is used to:
Provide and maintain our service
Notify you about changes to our service
Allow you to participate in interactive features when you choose to do so
Provide customer support
Gather analysis or valuable information so that we can improve our service
Monitor the usage of our service
Detect, prevent, and address technical issues
Customize the experience with personalized content and recommendations
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
The customer SMS consent and phone number will not be shared with any third party for marketing purposes. With your SMS consent, you agree to receive text messages from HighlandTech regarding promotions, special offers, and other marketing communications. Message and data rates may apply.
Types of SMS Communications
If you have consented to receive text messages from HighlandTech, you may receive text messages related to appointment reminders, meetings, and follow-up on cases or content requests.
For Example: Hi this is Henry, HighlandTech’s AI Assistant. I’m here to help you schedule a meeting. What’s your availability? Also, check our website to discover AI Tech that suites your needs – www.highlandtech.ai. Reply Stop to opt-out at any time. Message and data rates may apply, for assistance, text Help” or visit our [Privacy Policy URL].
Message Frequency
Our SMS message frequency will be from 50 to 1000 text messages daily across all users.
Potential Fees for SMS Messaging: Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
Opt-In Method: Customer will Opt-In for SMS messaging from HighlandTech through an inbound text message, this agreement for SMS will not be shared with third parties for marketing purposes.
Opt-out Method: Customer will be able to opt out of SMS messaging from HighlandTech by replying STOP at any time to any received SMS message, once opted-out they will receive no further SMS communication. They can Opt back In at any time by replying START.
Standard Messaging Disclosures.
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our [ Privacy policy link]
Message Frequency May Vary
We display a privacy policy on our website, ensuring it is easily visible to all visitors. The privacy policy clearly states how our organization collects, uses, and shares personal information. If personal information is shared with third parties, it explicitly mentions that SMS consent or phone numbers for SMS are not shared.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
You have the right to access, update, or delete the information we have on you. Whenever possible, you can access, update, or request deletion of your personal information directly within your account settings section. If you are unable to perform these actions yourself, please contact us for assistance.
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us by filling out any one of our contact forms on this website.
This privacy policy is effective as of July 16, 2024. We encourage you to review it frequently to stay informed of how we are protecting your information.
1. Grant of License: HighlandTech grants you a non-exclusive, non-transferable, limited license to access and use the METASOC application for your personal or internal business use, subject to these Terms of Use.
2. Restrictions: You may not:
Modify, copy, or create derivative works based on the application.
Use the application for any commercial purpose, or for any public display (commercial or non-commercial) without prior written consent from HighlandTech.
Attempt to decompile or reverse engineer any software contained in the METASOC application.
Remove any copyright or other proprietary notations from the materials.
Transfer the materials to another person or “mirror” the materials on any other server.
You agree not to use the METASOC application to:
Violate any local, state, national, or international law.
Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability.
Submit false or misleading information.
Upload or transmit viruses or any other type of malicious code.
Spam, phish, pharm, pretext, spider, crawl, or scrape.
Interfere with or circumvent the security features of the service or any related website.
1. Content: You are responsible for the content you share on the application and must have the right to use and share this content.
2. Interactive Features: Participation in interactive features such as dedicated workstations, interactive whiteboards, and the War Room is governed by these Terms of Use and any additional guidelines provided within the application.
HighlandTech may terminate your access to the application, without notice, if you breach these Terms of Use. Upon termination, your right to use the application will immediately cease.
HighlandTech reserves the right, at its sole discretion, to modify or replace these Terms of Use at any time. By continuing to access or use the application after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms of Use, please contact us as indicated in the Privacy Policy.
These Terms of Use are effective as of January 1, 2025, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
By using the METASOC application, you acknowledge that you have read and understood these Terms of Use and agree to be bound by them.
For inquiries or concerns related to general app support, privacy policies, or terms of use, please feel free to reach out.
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